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$18hr | Patient Service Rep | Career Growth!

Kahu Malama Nurses

Position: Patient Service Representative 

Location: Honolulu, HI

Pay: $18hr

Experience: 1 year of experience in private practice clinic

Education: High school diploma or GED

Type: Full-time; Contract 

Schedule: Day Shift 

Kahu Malama Nurses is seeking a Patient Service Representative to join a growing and dynamic team!  

 

Job Description: 

  • Answer, route or take messages for all incoming calls
  • Transcribe voicemails to EMR and routes messages quickly and efficiently
  • Take complete info and routes new patient requests, prescription refill requests and record all patient interaction through telephone in the EMR
  • Greet patients as they enter the clinic, obtain insurance info changes, preferred pharmacy and pharmacy benefit card
  • Collect co-pay (if any) and perform co-pay reconciliation at the end of each day
  • Checks all incoming faxes, and routes urgent/stat results appropriately; transfer faxes to correct patient chart
  • Check out patients by arranging all follow up visits, coordinate treatment times with staff and set outside labs, testing and scanning appointments for patients
  • Receives calls or visits from new and prospective patients and coordinates collecting of demographic information, insurance and medical records prior to first visit and consultation

Position Requirements: 

  • Must be professional and personable with great communication and customer service skills
  • Familiar with medical office billing systems
  • Ability to perform optimally in a busy, growing environment
  • Flexibility with an innovative and growing practice in a dynamic industry

 

Kahu Malama Nurses does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow.  

 

Kahu Malama Nurses is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. 

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. 

Quick Apply

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Accepted file types: .docx and .pdf